Privacy Policy

1. Introduction

Trent Baynes PT ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.trentbaynespt.com.au or use our services.

By using our website and services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Submit a contact form inquiry
• Submit a bootcamp inquiry form
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Fitness goals and training experience (for contact forms)
• Son's name and age (for bootcamp inquiries)
• Any additional information you choose to provide in messages

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit on our website
• Time and date of your visit
• Time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you information about our services, including bootcamp programs
• Process and manage your inquiries
• Improve our website and services
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect, process, or store your personal information:

4.1 Resend

We use Resend to send email notifications when you submit contact forms. Resend processes your name, email address, phone number, and form submission data to deliver emails to us and send confirmation emails to you. For more information, please review Resend's Privacy Policy.

4.2 MailerLite

When you submit a bootcamp inquiry form, your information (including name, email, phone number, son's name, and son's age) is added to our MailerLite email marketing platform. This allows us to send you information about bootcamp programs and related services. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly. For more information, please review MailerLite's Privacy Policy.

4.3 Instagram

Our website may include embedded content from Instagram. When you interact with Instagram embeds, Instagram may collect information about you, including through cookies. For more information, please review Instagram's Privacy Policy.

4.4 Google Fonts

We use Google Fonts to display fonts on our website. When you visit our site, Google may collect your IP address. For more information, please review Google's Privacy Policy.

5. Cookies and Local Storage

We use the following cookies and local storage:

• Sidebar State Cookie: Stores your sidebar preference (open/closed) for 7 days
• Theme Preference: Stores your dark/light theme preference

These are functional cookies that enhance your user experience. You can disable cookies through your browser settings, though this may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for business purposes and to respond to your inquiries.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us at hello@trentbaynespt.com.

9. Children's Privacy

Our bootcamp services are designed for children aged 12-15. When parents submit bootcamp inquiry forms, we collect information about both the parent and child. We take special care to protect children's privacy and comply with applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: